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May I receive my bill by paper format?

Yes. When signing your contract, JOIN offers you the opportunity to choose to receive your invoice by email (PDF) or by postal mail. Simply check and select the desired option in the contract. You can change at any time by calling our Call Center at +352 671 009 009 or by visiting one of our Experience Centres (list, schedules and contacts by following this link : http://joinexperience.com/contact.html).

Please note that you will be charged € 2.50 per month if you want to receive your invoice by paper instead of by email.

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Bills & payments

May I receive my bill by paper format?

Yes. When signing your contract, JOIN offers you the opportunity to choose to receive your invoice by email (PDF) or by postal mail. Simply check and select the desired option in the contract. You can change at any time by calling our Call Center at +352 671 009 009 or by visiting one of our Experience Centres (list, schedules and contacts by following this link : http://joinexperience.com/contact.html).

Please note that you will be charged € 2.50 per month if you want to receive your invoice by paper instead of by email.

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