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If I wish to stop my contract with JOIN, how can I proceed?

If you wish to stop a contract with JOIN, you must:

1) Call our Customer Service at +352 671 009 009 (mobile) or +352 2889 9009 (fixed) so that we can process your application and notify you of any steps to take.

2) After receiving the request, JOIN will end the concerned service in the shortest time possible and send a confirmation email stating the dates of termination.

3) If you subscribed for a subsidized device, the seller will inform you of the amount that should be paid depending on the type of contract, to finalize the purchase. You might be asked to pay the last current bills.

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Comments

20 May 2016
je viens de recevoir la visite d'un de vos représentant, j'ai remplis le contrat tout en disant bien que j'attendais l'accord de mon conjoint, celui - ci refuse, je souhaites donc résilier ce contrat, comment dois je faire?
 
le représentant est Julien 5021
Bills & payments

If I wish to stop my contract with JOIN, how can I proceed?

If you wish to stop a contract with JOIN, you must:

1) Call our Customer Service at +352 671 009 009 (mobile) or +352 2889 9009 (fixed) so that we can process your application and notify you of any steps to take.

2) After receiving the request, JOIN will end the concerned service in the shortest time possible and send a confirmation email stating the dates of termination.

3) If you subscribed for a subsidized device, the seller will inform you of the amount that should be paid depending on the type of contract, to finalize the purchase. You might be asked to pay the last current bills.

View comments

Comments

20 May 2016
je viens de recevoir la visite d'un de vos représentant, j'ai remplis le contrat tout en disant bien que j'attendais l'accord de mon conjoint, celui - ci refuse, je souhaites donc résilier ce contrat, comment dois je faire?
 
le représentant est Julien 5021
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